The Empire Hotel New York City, New York City

I had a mixed experience at the hotel. The rooms were extremely clean and comfortable, but they were too hot, leading us to open the windows due to the lack of proper lighting. The service, on the other hand, was awesome, with the staff coming early and being very polite, even adjusting the radiator when needed. The location was excellent for those wanting to be near Central Park and Lincoln Center, although the noise and smell of chlorine were a downside. The dining options left a sour taste for some, but overall, the hotel had a lot to offer.

My stay at the hotel was fantastic! The rooms offered an amazing view of the Lincoln Centre, although they needed some maintenance and decorating. The bed was very comfortable, and the air conditioning worked excellently. The service, especially from Maggie and Luis, was top-notch, making me feel truly cared for. The location was perfect for me, being close to Central Park and many attractions. The dining experience on the rooftop was superb, offering a great variety of choices. The facilities were well-maintained and added to the overall experience. However, the price could have been a bit more budget-friendly, considering the value provided.

The hotel is ideally located near Central Park and Upper West Side restaurants, which makes for a great emergency stay. The rooms, while spacious and equipped with essential amenities, could use a makeover. The service is friendly overall, but the occasional issues like a long wait for coffee or room entry without knocking could be improved.

I had a pleasant stay at the hotel, with clean and comfy rooms overlooking Lincoln Center. The service was top-notch, and the location was ideal for exploring the area. However, the dining options were not impressive.

Although my stay had some ups and downs overall, the hotel is conveniently located near Central Park and a subway station. The rooms were rather loud and looked aged with some maintenance issues, but they were quiet and had basic amenities. The service was a mix of friendly and rude encounters, but the staff did try to address our concerns. The dining options were good but pricey. The location close to various attractions makes it a good choice for exploring the city.

This hotel enjoys a prime location near Broadway and Columbus, making it convenient for exploring the city. While the rooms could benefit from better lighting and a touch of renovation, the service was exceptional, especially accommodating early check-ins after exhausting flights. The location stands out as a positive, although the dining options are somewhat limited and overpriced. Overall, a decent stay with room for improvement.

I was pleasantly surprised by this hotel. The location was great for opera and musical events, not your typical skyscraper hotel, with the subway and Central Park nearby. The rooms were cozy, and the free coffee and tea were a nice touch. While the rooftop service was a bit lacking, the staff overall were doing their best to make our stay enjoyable.

The hotel offers clean and well-presented rooms with a nice view of Lincoln Center, but they are becoming dated. My check-out experience was marred by a wrong bill, causing unnecessary stress. The service was hit or miss, with some staff being friendly and helpful while others were rude or unhelpful. Location-wise, it's situated close to everything you need but not in the hectic Times Square area. The dining experience was a bit underwhelming compared to other nearby options.

The hotel rooms faced into a well which made it noisy due to the ventilation system of a nearby restaurant. The room was not ready by 4 pm, and there was only decaf coffee available. The shower was broken and dripping all day, and the bathroom door scraped the floor. There were hardly any lights in the room, forcing me to use my phone for light. The size and value were below expectations, and the windows were locked with only air conditioning available. The aircon noise level was similar to an airplane engine. The hotel could use a makeover but was as advertised.

I absolutely loved my stay at this hotel. The room was spacious and had a massive TV, along with a really nice bathroom. The service was fantastic, with friendly and professional staff always ready to help. The location was convenient, with lots of great dining options nearby. However, the dining experience was not up to par, and the hotel could use some renovation work. Overall, a great value for the price.